Are You Open Fridays?

Many Dental offices close on Fridays or turn their answering machines on while they are in all day meetings.  The only…

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Commitments

One of the greatest ways to “lock” patients in is by the use of commitments. Some offices do this with…

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Dangerous Advice?

I wanted to take a few minutes today and talk about what I consider to be Dangerous Advice. A client…

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Message On-Hold…

I want to talk today about your “message on-hold…”      Although putting pts on hold is not the best strategy…

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